Returns & Refunds

Your rights under Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this policy limits those rights.

Changed your mind?

You have 30 days from delivery to return anything in the range for a refund, as long as it is unused and in its original packaging.

Return postage for change of mind returns is at your cost. We refund the price of the item, not the original shipping.

The Daily Cards.

Because they are a consumable, opened packs of The Daily Cards cannot be returned for change of mind. Unopened packs can.

Faulty or not as described.

Different situation, and your rights are broader. Email us with your order number and a photo of the problem. We cover return postage and you choose a repair, a replacement or a refund depending on the fault.

How to start a return.

Email hello@settlhome.com.au with your order number and a quick note about what is wrong. We will guide you from there.

Refunds.

Once approved, refunds go back to your original payment method within 5 to 10 business days.